This website is operated by By Mia bags. Throughout the site, the terms “we”, “us” and “our” refer to By Mia bags. The website, including all information, tools and services available from this site to you, the user, are conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Company’s core business is designing and selling its products. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

We reserve the right to update, change or add any new features to the current store and to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We also use your email adress for email marketing, but only with your permission. We will not spam you, we may send you emails about our store, new products and other good news.


We accept refunds or exchanges if you are not satisfied with your purchase only if we are contacted immediately upon receipt of the product. We will refund the cost of your item as soon as we receive it, without refunding any shipping costs.

After you receive our confirmation email, you have 14 days to send the product back to our address. The product must be unused and in the same condition as when it was sent to you.

When we receive your returned product we will check it’s condition and process a refund if product is unused and in the same condition as we send it to you. It may take 3-5 working days to see the refund on your account.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

In case of withdraw from purchase agreement, please send us an email to info(at)bymiabags.com.


We do take custom orders. We always try our best to make the design you had in mind. But please keep in mind that screen printing process requires a large setup. That is why our runs are no less than 50 of bags at a time.

If you want only one personalised tote bag, we can design the illustration and draw it by hand, using special textile ink that lasts just like screen print. Feel free to write us on info(at)bymiabags.com for more information.


Certain products may be available exclusively online via website. These products may have limited quantities and are subject to our current return policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitors display of any colour will be accurate.


Prices are in euros (EUR) and include VAT. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part or content) without notice and at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.


We have a very simple wholesale policy for both Slovenian and international wholesalers. please email info(at)bymiabags.com for details.



When you purchase something from www.bymiabags.com, as part of the buying and selling process, we collect the personal information you provide us. This may include your name, adress, email adress and other information. When you browse our store, we also automatically receive your computers internet protocol (IP) adress in order to provide us with information that helps us learn about your browser and operating system. To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your submission of personal information through the store is governed by the applicable laws of Republic of Slovenia.

With the purchase order you permit us to establish, keep, maintain and manage your personal data. The provided data are carefully protected and any third party may not have access to it. We commit that the data will remain fully owned by By Mia bags and we will not be shared, sold or exchanged with any other organization, company or natural person.

For the protection of personal data, the user is liable as well in a way that ensures the security of your email address and the appropriate software (ani-virus) to protect your computer.


You are not permitted to publish or otherwise reproduce our work. All designs and illustrations have been uniquely created by Anja and Mia (By Mia bags) and are for personal use only. The product or designs can’t be resold or redistributed in any way without written permission and licensing from By Mia bags.


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.


Our website may contain typographical errors, inaccuracies or omissions that may relate to ptoduct descriptions, pricing, promotions, offers, product shipping fees, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the service or any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law.


These terms of service shall be governed by and construed in accordance with the laws of the Republic of Slovenia.

The parties shall attempt to resolve any dispute arising out of or relating to purchase agreement through negotiations between them. If the matter is not resolved by negotitation within thirty (30) days of receipt of a written invitation to negotiation, the parties will refer the matter to the competent court in Ljubljana, Slovenia.


BY MIABAGS operates under following COMPANY:

Robert Zaletel s.p.

Stanežiče 39 b , 1210 Ljubljana – Šentvid, Slovenia, Europe

IBAN: SI56 02033 0090166450 (Bank name: NLB, d.d., Ljubljana, Slovenia)


Email: bymiabags(at)gmail.com

Website: www.bymiabags.com